These Terms of Service (“Terms”) govern your use of getaftervault.com and the AfterVault service (the “Service”), operated by AfterVault (“we,” “us,” or “our”). By using the Service you agree to these Terms and to our Privacy Policy.
1. The Service
AfterVault lets account owners store sensitive information — such as device passcodes, account logins, financial and insurance details, legal documents, letters, video messages, and private records — and designate trusted contacts who may request access to selected contents if the owner dies, goes missing, or becomes incapacitated.
AfterVault is not a law firm, financial institution, or emergency service. Storing a will or other document in your vault does not make it legally valid. If you are in immediate danger, call 911.
2. Eligibility and accounts
You must be at least 18 years old to create an account. You are responsible for keeping your credentials secure and for the accuracy of the information you provide, including your trusted contacts’ details.
3. Trusted contacts and access requests
- You choose your trusted contacts and which categories or items each can access.
- A trusted contact may request access at any time. When they do, we notify you by email and text message and give you a safety window, which you set per contact from 12 hours to 4 days, to stop the request.
- If you do not stop the request within the window, the contact must verify their identity before receiving access to the contents you assigned to them.
- You are responsible for keeping your contact information current so our alerts reach you. We are not responsible for access granted because alerts could not reach you due to outdated information or carrier issues.
- You confirm you have permission to provide your trusted contacts’ contact information to us. We will not text a trusted contact unless they have opted in to receive text messages from AfterVault.
4. Your content
You own the content you store. You grant us only the permissions needed to store, encrypt, and deliver it according to your settings. You agree not to store content that is unlawful or that you do not have the right to store or share.
5. Subscriptions and lapsed accounts
Paid plans renew until cancelled. If a payment lapses, your vault is kept in read-only form for two years and then deleted. Plan details and pricing will be shown at signup.
6. SMS terms
Program name: AfterVault Account Alerts
What you’ll receive. By opting in, you agree to receive text messages from AfterVault at the mobile number you provide. Account owners receive security alerts when a trusted contact requests access to their vault, reminders before the safety window closes, one-time verification codes, account notifications, and — for early access members — launch updates. Trusted contacts who opt in receive confirmation reminders, one-time verification codes, and access-request status updates.
How you opt in. You opt in by providing your mobile number and checking the SMS consent box on our website or in the app. Consent is not a condition of purchase.
Message frequency. Message frequency varies based on account activity. An active access request may generate several alerts over its safety window.
Costs. Message and data rates may apply. Check your mobile plan for details.
Help. Reply HELP to any message, or email support@getaftervault.com.
Opting out. Reply STOP to any message to stop receiving texts. You will receive one confirmation message and no further texts unless you opt in again. Because text alerts help protect your vault, opting out means access-request alerts will reach you by email only.
Carriers. Supported on major US carriers. Carriers are not liable for delayed or undelivered messages.
Privacy. Your mobile number and SMS consent are never sold or shared with third parties or affiliates for marketing purposes. See our Privacy Policy.
7. Acceptable use
You may not use the Service to harass, stalk, or harm anyone; to impersonate another person; to request access you are not entitled to; or to interfere with the Service’s security.
8. Disclaimers and limitation of liability
The Service is provided “as is.” To the fullest extent permitted by law, we disclaim all implied warranties and are not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
9. Termination
You may close your account at any time. We may suspend or terminate accounts that violate these Terms.
10. Governing law
These Terms are governed by the laws of the State of Oklahoma, without regard to conflict-of-law rules.
11. Changes
We may update these Terms. We will post the new version here with a new effective date and notify account owners of material changes.
12. Contact
AfterVault
Oklahoma City, Oklahoma
Email: support@getaftervault.com